Mission Plastics, Inc.’s commitment to “Customer Satisfaction” begins long before any plastic parts are molded and shipped. It commences with the interactive process with an approach encompassing our engineering expertise, manufacturing experience, comprehensive quality assurance programs and value-added capabilities.
Customer Service and Support
This approach is spearheaded by utilizing our Single Contact Account Representation concept. This concept is facilitated by personalized customer service representatives through traditional means or electronic mail. Our customer service representatives work on your behalf to accommodate:
- Flexibility in Manufacturing Responsiveness
- JIT Distribution and Warehousing
- Customized Stocking & Consignment Agreements
- EDI Capabilities
The responsiveness and flexibility demonstrated by our customer service department plays a critical role toward the partnership we nurture with our customers. We strive to achieve “Customer Satisfaction,” and we do. That’s why our first customers almost twenty years ago are still our customers today.
Logistics
With distribution and warehouse capabilities Mission Plastics, Inc. can design a solution to handle your company’s unique inventory requirements. Our inventory control measures insures that customer supplied on-site inventory is properly accounted for along with first in first out, lot control, and 99%+ cycle count accuracy.
Our transportation department will handle the daily JIT deliveries through out the Inland Empire, Riverside, Los Angeles, and Orange Counties. Our partnerships with local LTL and long haul carriers can handle the territories outside of our immediate area.